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Sabal Homes is Honored for Exceptional Customer Service

June 26, 2008 | | Comments 0

The standards for Charleston real estate have just been raised thanks to Sabal Homes receiving more recognition for their hard work and first-class customer service. Careful attention to detail and a corporate culture of customer service have earned Sabal Homes, a Charleston homebuilder, the prestigious Guildmaster with Highest Distinction award based on customer satisfaction ratings by its home buyers. The Guildmaster with Highest Distinction is the top award bestowed by GuildQuality, Inc., an Atlanta-based independent customer satisfaction surveying firm for the home building and remodeling industry. To qualify, Sabal Homes had to achieve a 90 percent or greater response to customer satisfaction surveys and 90 percent or more of its customers had to indicate that they would recommend the home builder to family or friends. Sabal Homes exceeded the criteria, receiving a 100 percent recommendation rate. The Sabal Homes staff keeps the customer involved and informed through every step of the home building process. Every home the company builds undergoes two separate and vigorous third-party quality assurance inspections to offer buyers peace of mind. One of the three partners attends every pre-closing home owner orientation to thank the buyers for the opportunity to build their home. The Guildmaster with Highest Distinction award is part of a growing list of accolades Sabal Homes has received since the company was launched in 2005. In 2007, the company was honored with the Guildmaster with Distinction Award for customer service and received three PRISM awards for excellence in customer service from the Charleston Trident Homes Builders Association. The company received the Exemplary Service Award for Customer Service, the Best Customer Service among Local Volume Builders, and Best Customer Service among Young Companies awards from the home builders association. In its first year of business, the company received a PRISM Award for the best product, single family homes in the $150,000 to $225,000 range for the model home at The Reserve at Eagle Run in Ladson.

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